Terms of Service
Last updated:
Welcome to growthcraft. These Terms of Service govern your use of our website and services.
1
Agreement to Terms
By accessing and using the growthcraft website located at growthcraft, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this site.
The materials contained in this website are protected by applicable copyright and trademark law. These Terms of Service shall be interpreted and governed by the laws of the Philippines, without regard to its conflict of law provisions.
2
Description of Services
growthcraft provides digital growth solutions, marketing services, and business development support. Our services include but are not limited to:
- Digital marketing strategy and implementation
- Website design and development
- Search engine optimization (SEO) services
- Social media management and advertising
- Content creation and marketing
- Business consulting and growth strategy
- E-commerce solutions and optimization
We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice. All services are subject to availability and our acceptance of your service request.
3
User Responsibilities and Acceptable Use
When using our website and services, you agree to:
Prohibited Activities:
- Violate any applicable laws or regulations
- Infringe on intellectual property rights of others
- Transmit malicious code, viruses, or harmful content
- Attempt to gain unauthorized access to our systems
- Use our services for any illegal or fraudulent purpose
- Interfere with the proper functioning of the website
- Engage in automated scraping or data extraction without permission
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must immediately notify us of any unauthorized use of your account.
4
Intellectual Property Rights
The content, organization, graphics, design, compilation, magnetic translation, digital conversion, and other matters related to the site are protected under applicable copyrights, trademarks, and other proprietary rights.
Our Intellectual Property
All content, trademarks, logos, and service marks displayed on this website are the property of growthcraft or their respective owners. You may not use these without written permission.
User Content
You retain ownership of content you provide to us, but grant us a license to use, modify, and display such content as necessary to provide our services.
Unauthorized use of our intellectual property may result in legal action. We respect the intellectual property rights of others and expect our users to do the same.
5
Privacy and Data Protection
Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms of Service by reference.
Key Privacy Principles:
- We collect only necessary information to provide our services
- We do not sell or share your personal data with third parties for marketing
- We implement security measures to protect your information
- You have the right to access, modify, or delete your personal data
For detailed information about how we handle your data, please review our Privacy Policy and Cookie Policy.
6
Service Availability and Limitations
While we strive to provide reliable services, we cannot guarantee uninterrupted access to our website or services. Our services are provided "as is" and "as available" without warranties of any kind.
Service Commitments
- 99% uptime for hosted services
- 24/7 monitoring of critical systems
- Regular security updates and maintenance
- Professional customer support
Limitations
- Scheduled maintenance windows
- Force majeure events beyond our control
- Third-party service dependencies
- User-related technical issues
We reserve the right to:
- Temporarily suspend services for maintenance or updates
- Limit access to prevent abuse or security threats
- Modify or discontinue features with reasonable notice
- Require verification for suspicious account activity
7
Payment Terms and Billing
Payment terms and billing procedures vary based on the services you purchase. All fees are due according to the terms specified in your service agreement or invoice.
Payment Methods:
- Bank transfers and wire transfers
- Credit and debit cards (Visa, MasterCard, American Express)
- Digital payment platforms (PayPal, Stripe)
- Checks (for approved business accounts)
Billing Policies:
- Monthly Services: Billed in advance on the first day of each month
- Project-Based Services: 50% deposit required to begin work, balance due upon completion
- Late Payments: 1.5% monthly service charge on overdue amounts
- Refunds: Provided according to our refund policy for each service type
- Currency: All prices are quoted in Philippine Peso (PHP) unless otherwise specified
8
Termination and Suspension
Either party may terminate the service agreement at any time, subject to the terms outlined in your specific service contract.
We May Terminate If:
- You violate these Terms of Service
- You engage in fraudulent or illegal activities
- You fail to pay required fees
- You breach confidentiality obligations
- You abuse our services or systems
You May Terminate If:
- We materially breach our obligations
- Services become unavailable for extended periods
- You no longer need our services
- With proper notice as per contract terms
- Upon completion of project-based work
Effect of Termination: Upon termination, your access to our services will cease, and you must pay all outstanding fees. We will provide reasonable assistance in transitioning your services to another provider, subject to applicable fees.
9
Disclaimers and Limitation of Liability
The information on this website is provided on an "as is" basis. To the fullest extent permitted by law, growthcraft excludes all representations, warranties, and conditions relating to our website and services.
Service Guarantees:
While we strive for excellence, we cannot guarantee specific business outcomes, ranking improvements, or revenue increases. Results may vary based on market conditions, competition, and other factors beyond our control.
Limitation of Liability:
In no event shall growthcraft, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of our services.
Our total liability to you for all claims arising out of or relating to these Terms or our services shall not exceed the amount you paid us for the services in the twelve (12) months preceding the event giving rise to liability.
10
Contact Information
If you have any questions about these Terms of Service, please contact us using the information below:
Business Information
Business Hours
Philippines Standard Time (PST/UTC+8)
11
Changes to Terms of Service
We reserve the right to modify these Terms of Service at any time. When we make changes, we will:
- Update the "Last updated" date at the top of this page
- Notify existing clients via email of significant changes
- Post changes on our website homepage
- Provide at least 30 days' notice for material changes that affect your rights
Your continued use of our services after any changes constitutes acceptance of the new Terms of Service. If you do not agree to the modified terms, you must discontinue use of our services.
12
Governing Law and Legal Compliance
These Terms of Service shall be governed by and construed in accordance with the laws of the Republic of the Philippines. Any disputes arising from these terms or your use of our services shall be resolved in the courts of Iloilo City, Philippines.
Compliance Areas:
- Data Protection Act of the Philippines (RA 10173)
- E-Commerce Act of the Philippines (RA 8792)
- Intellectual Property Code of the Philippines (RA 8293)
- Cybercrime Prevention Act of 2012 (RA 10175)
- Foreign Investments Act (RA 7042) and related regulations
We are committed to full compliance with all applicable laws and regulations. If you believe we are not meeting our legal obligations, please contact us immediately using the information provided above.
13
General Provisions
Severability: If any provision of these Terms of Service is found to be unenforceable, the remaining provisions will continue in full force and effect.
Entire Agreement: These Terms of Service, together with our Privacy Policy and any other legal notices on this website, constitute the entire agreement between you and growthcraft.
Waiver: Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.
Assignment: We may assign our rights and obligations under these Terms without notice. You may not assign your rights without our written consent.